Disclaimer
Last updated: May 15, 2026
This page sets out important disclaimers about HurtCallMax and the information available on this Website. Please read it carefully. It supplements (and does not replace) our Terms of Service and Privacy Policy.
HurtCallMax is not a law firm
HurtCallMax is a personal-injury referral service based in Edmonton, Alberta. We connect injured Albertans with independent personal-injury law firms in our network for a free initial consultation.
We are not a law firm. We do not provide legal services, legal advice, or legal representation. We do not employ lawyers to act on your behalf. The lawyers in our network are independently owned, independently insured, and independently regulated by the Law Society of Alberta. HurtCallMax does not control how the participating firms practice law, set their fees, or handle individual cases.
No solicitor-client relationship
Reading this Website, contacting us, calling us, submitting our case-review form, or being referred to a participating law firm does not create a solicitor-client relationship between you and HurtCallMax, or between you and any specific lawyer.
A solicitor-client relationship is created only if and when an Alberta-licensed lawyer at a participating firm formally agrees to act for you and you sign a written retainer agreement with that firm. Communications you send to HurtCallMax through the Website, by email, or by phone are not protected by solicitor-client privilege.
Information on this Website is general — not legal advice
The articles, FAQs, practice-area pages, and other content on this Website provide general information about Alberta personal-injury law for educational purposes. This content is not legal advice and is not a substitute for consultation with a licensed lawyer who has reviewed the specific facts of your situation.
The law described in our content is the law as we understand it at the time of publication. The law changes — court decisions are issued, statutes are amended, regulations are updated, and the application of legal principles to specific facts varies. Content on this Website may not reflect the most current law. Do not act, or refrain from acting, based on Website content without seeking the advice of a licensed lawyer.
Limitation periods apply — act promptly
In Alberta, limitation periods govern how long you have to commence a legal proceeding. The general rule under section 3 of the Limitations Act, RSA 2000, c L-12 is that a claim for damages must be commenced within two years of the date you knew, or ought to have known, of the injury and that it was sufficient to warrant bringing a proceeding. Different deadlines apply to different types of claims — for example, claims against municipalities or government bodies often have shorter notice requirements.
Missing a limitation period may permanently bar your claim. Do not rely on the general two-year rule without first speaking with a lawyer who can confirm what deadline applies to your specific situation.
No guaranteed outcomes
Personal-injury cases are unique. The outcome of any case depends on its specific facts, the available evidence, the applicable law, the conduct of the opposing party and their insurer, and many other factors that are not within HurtCallMax’s control or any single lawyer’s control.
We do not guarantee any particular outcome. Statistics, case examples, settlement figures, and historical results that may appear on the Website refer to specific past cases under specific circumstances and do not predict or guarantee the outcome of any future case, including yours. The decision whether to accept your matter rests entirely with the participating law firm to which you may be referred.
Care-First Insurance and other reforms
Alberta’s auto-insurance system is undergoing significant reform. The Care-First Insurance system is scheduled to take effect on January 1, 2027, and will replace much of the existing tort-based recovery framework for motor-vehicle injuries. Content on this Website that describes Care-First reflects our understanding at the time of writing and may not reflect the system as ultimately implemented or amended. If you were injured in a motor-vehicle collision, the rules that apply to your case depend on the date of the collision. Speak with a lawyer about the specific rules that apply to your situation.
Referral relationship and fees
HurtCallMax is paid a referral fee by participating law firms when we refer a matter that the firm accepts and that results in a recovery for the client. The referral fee is paid by the law firm, not by you. It does not increase the legal fees you pay. Most participating firms work on contingency, meaning the firm’s fee is a percentage of any settlement or judgment they recover; if there is no recovery, you typically pay no legal fee. The specific fee arrangement is between you and the participating firm and is set out in your retainer agreement with that firm.
Reviews, testimonials, and case examples
Any reviews, testimonials, or case examples that appear on the Website are real, used with the consent of the individuals or firms involved, and reflect the specific circumstances of those cases. They are not predictive of outcomes in other cases. We do not pay for reviews or testimonials.
Third-party content
The Website contains links to third-party content, including statutes hosted on CanLII, Government of Alberta resources, and the websites of participating law firms. We provide these links for your convenience. We do not endorse and are not responsible for the content or accuracy of third-party websites.
Contact
For questions about this disclaimer:
HurtCallMax
Edmonton, Alberta
Email: info@hurtcallmax.com
Phone: 780-900-6022