Terms of Service
Last updated: May 15, 2026
These Terms of Service (“Terms”) govern your access to and use of hurtcallmax.com (the “Website”) and the services we provide through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.
The Website is operated by HurtCallMax (“we,” “us,” “our”), based in Edmonton, Alberta.
1. What HurtCallMax is, and is not
HurtCallMax is a personal-injury referral service. We connect injured Albertans with independent personal-injury law firms in our network for a free initial consultation. We are paid a referral fee by participating law firms; this fee does not increase the legal fees you pay if you retain one of these firms.
HurtCallMax is not a law firm. We do not provide legal services, legal advice, or legal representation. The lawyers in our network are independently owned and operated; HurtCallMax does not control their legal services or fee arrangements. Reading the Website, contacting us, or being referred to a participating law firm does not create a solicitor-client relationship between you and HurtCallMax. A solicitor-client relationship with a participating law firm is created only if and when that firm and you sign a formal retainer agreement.
2. Information on the Website is general information, not legal advice
The Website contains general information about Alberta personal-injury law for educational purposes. It is not legal advice and is not a substitute for consultation with a licensed lawyer who has reviewed the specific facts of your situation. Personal-injury law in Alberta is complex and changes from time to time; the law applicable to your specific situation may differ from the general descriptions on the Website. Do not act, or refrain from acting, based on Website content without seeking advice from a licensed lawyer.
Limitation periods (deadlines for commencing legal proceedings) apply under Alberta law. Missing a limitation period may mean you are forever barred from pursuing your claim. The general two-year limitation period under section 3 of the Limitations Act, RSA 2000, c L-12 may not apply to your specific situation, and other deadlines may apply. Speak with a lawyer promptly to protect your rights.
3. Permitted use
You may use the Website for lawful, personal, non-commercial purposes. You agree not to use the Website in any manner that violates applicable law or regulation; use any automated means to access, scrape, or copy Website content; attempt to gain unauthorized access to any portion of the Website, our servers, or related systems; introduce malware, viruses, or other harmful code to the Website; interfere with the operation of the Website or its security features; use the Website to harass, defame, or harm any person; or misrepresent your identity or submit false information through any form on the Website.
We may terminate or restrict your access to the Website at any time, without notice, if we believe you have violated these Terms.
4. Information you submit
When you submit information through a form, by phone, or otherwise, you represent that the information is true and accurate to the best of your knowledge. You acknowledge that we will share the information you submit with one or more independent law firms in our network for the purpose of evaluating your potential claim, as described in our Privacy Policy. The information you submit through the Website is not transmitted under solicitor-client privilege. A privileged relationship arises only after a participating law firm formally accepts your case and you have signed a retainer agreement with that firm. You should avoid sending detailed sensitive case information through the Website’s general inquiry form before a referral relationship is established.
5. Intellectual property
All content on the Website — including text, graphics, photos, logos, illustrations, articles, and code — is owned by HurtCallMax or licensed to us, and is protected by Canadian and international copyright, trademark, and other intellectual-property laws. You may not reproduce, distribute, modify, or create derivative works of any Website content without our express written permission, except for personal, non-commercial use that includes attribution. The HurtCallMax name and logo are trademarks of HurtCallMax.
6. Third-party content and links
The Website may contain links to third-party websites and content not controlled by us, including links to participating law firms, government resources, and educational resources. We provide these links for convenience and do not endorse the content or accuracy of linked sites. Your use of any third-party website is at your own risk and subject to that site’s terms and privacy practices.
7. Disclaimers
The Website and all content are provided on an “as-is” and “as-available” basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or uninterrupted availability. We do not warrant that the Website will be free of errors, defects, or harmful components.
We do not guarantee any particular outcome from a referral made through the Website. The decision whether to accept a case lies entirely with the participating law firm. Whether you are entitled to compensation, and how much, depends on the specific facts of your situation, the law, and the assessment of the participating law firm — none of which we control.
8. Limitation of liability
To the fullest extent permitted by law, HurtCallMax, its owners, employees, and contractors are not liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Website or any referral made through the Website, including loss of opportunity, loss of legal claim value, or missed limitation periods. Our total cumulative liability to you for any claim arising out of or relating to the Website, regardless of cause, will not exceed the greater of (a) $100 CAD, or (b) any referral fee actually retained by us in connection with your matter. This limitation does not affect any rights you may have against a participating law firm with whom you enter into a retainer agreement; that relationship is governed separately by your retainer with that firm and by Alberta law.
9. Indemnification
You agree to indemnify and hold harmless HurtCallMax, its owners, employees, and contractors from any claim, loss, liability, or expense (including reasonable legal fees) arising out of (a) your use of the Website in violation of these Terms, (b) any false or misleading information you provide through the Website, or (c) your violation of any law or any third party’s rights.
10. Governing law and jurisdiction
These Terms are governed by the laws of the Province of Alberta and the laws of Canada applicable in Alberta, without regard to conflict-of-laws principles. You agree that any dispute arising out of or related to these Terms or the Website will be resolved exclusively in the courts of the Province of Alberta sitting in Edmonton, and you consent to the personal jurisdiction of those courts.
11. Changes to these Terms
We may update these Terms at any time. The “Last updated” date at the top reflects the most recent version. Material changes will be communicated by a prominent notice on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
12. Severability and entire agreement
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and HurtCallMax regarding the Website.
13. Contact
For questions about these Terms, contact:
HurtCallMax
Edmonton, Alberta
Email: info@hurtcallmax.com
Phone: 780-900-6022